Frequently Asked Questions

Nordthy FAQ

Is it possible to buy candy and cakes directly with you as a consumer?

No, unfortunately, you cannot by directly. We only sell to wholesalers and retailers (shops, kiosks, etc.).

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Can you attend a study visit?

Unfortunately, we do not have the opportunity to appeal to student visits.

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What did I do if something is wrong with the product I've purchased?

Fill out our claim form (found below, contact us, complaint) Then we look at the problem and respond as soon as possible.

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Why are products going out of range?

Sometimes we take products out from our range, usually due to the falling demand on the product. However, we still hope that you will find your favourite in our wide range.

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Can I be sponsored by you?

We do not have the opportunity to sponsor private individuals with promotional products. We have a plan for sponsoring various events that we adhere to.

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Does this product contain ...?

If you have a more specific question about one of our products, please contact our Product manager Helle at helle@nordthy.com.

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Nordthy A/S | Rubinvej 61 | 7700 Thisted | +45 97 99 71 50 | nordthy@nordthy.com

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